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News
How VoIP Systems Have Impacted Small Businesses In San Diego
August 23rd 2010
San Diego continues to grow commercially. From diners to bakeries, small businesses are expanding with the times. As a communications tool, VoIP technologies have truly impacted the market. They enable vendors to effectively facilitate client requests, which is particularly important for product ordering or procuring services. VoIP systems San Diego also cover a wide array of industries, including: textiles, electronics, finance and agriculture.
With VoIP…
Another Municipality Makes the Move to VoIP
August 19th 2010
Aurora, Colorado joins the growing list of VoIP converts. The municipal government has just transferred its communications to a VoIP platform. Among other things, the move means the city no longer has to pay AT&T $21,000 per month to lease their phone circuits.
Replacing Aurora’s conventional phone lines will be a VoIP system run over the city’s 43-mile-long underground fiber optic system. The VoIP system…
iPod Touch To Become VoIP Capable?
July 30th 2010
Lost in the iPad media blitz was its little brother, the iPod Touch. Nowhere near as powerful as the iPad but more media capable than the iPhone, the Touch occupies an uncertain niche for the Apple fanatic. The Touch works primarily, through a powerful GUI, as a personal digital media player with WiFi capabilities. Of course, the iPad quickly superseded the Touch, which was a…
How VoIP Phones Have Revolutionized The Business World
July 28th 2010
VoIP phones have truly revolutionized the business world. They facilitate multiple sectors, including B2B and chat based platforms. As a commercial tool, they enable mass communication across vast networks, including: P2P, sales, and customer service initiatives. From client requests to product information, VoIP phones are designed to save costs and promote growth.
While some units differ, most VoIP phones entail similar special features, including the…
White iPhone Delayed, Now Hotter Than Ever
July 27th 2010
Undoubtedly the iPhone is the trendiest mobile phone ever produced. Dedicated Applephiles famously lined up overnight to get the newest iteration from Steve Jobs’ design mavens. The iPhone’s combination of brilliant but clean design and extensive apps library has deservedly earned it a spot in the mobile phone Hall of Fame (if there is such a one). Techies and the general population alike have embraced…
How A Business Phone System Leads To Improved Efficiency
July 20th 2010
A business phone system facilitates client communications that helps to generate leads, sales and business revenue. From B2B to P2P platforms, they improve efficiencyand centralize the contact process. The system is designed with several features, including call forwarding, message retrieval and mailbox options, which enable direct communication while connecting your clients to products and services they seek. A popular mode of communication is VoIP. Voice…
3 Primary Benefits of Call Center Software
July 13th 2010
Call center software provides innovative solutions. From VoIP hosting to B2B platforms, it effectively streamlines all forms of telecommunication. As a virtual phone center, it tackles multiple transmissions with high-end technologies. The software is also designed to facilitate client requests in a timely manner. These may include inbound, outbound or a blend of customer service calls. With intricate components, the program offers user-friendly features for…
Call Center Software: Predictive Dialing Explained
July 12th 2010
If you’re assessing the relative merits of one call center software package over another, you will probably run into the term “predictive dialing.” Predictive dialing is an important feature well worth considering. Let’s dig a little deeper.
In the simplest terms, the predictive dialer automatically places calls and routes those calls when answered to call center agents. It does this by employing mathematical algorithms that…
Business Phone System | CNN’s Martin Cooper Interview
July 9th 2010
Recently CNN’s online edition ran an interesting interview with Martin Cooper, the inventor of the cell phone. It reminded me just how revolutionary his little device (okay, so the first one weighted over two pounds) has proved to be. You can’t exaggerate the impact of the cell phone on modern communications—the only development in recent memory that exceeds it is the invention of the internet.…
What to Consider in a Business Phone Vendor
July 7th 2010
Select a team that understands your specific business needs. The purchase of a communications platform is so much more than one of phones and cabling. You are entering into a long term relationship with a company that will affect how you communicate with customers, colleagues and employees. It’s important the business phone vendor provides solutions that will drive your business performance and productivity while supporting…