How are you connected?
MILLS Communications helps businesses stay connected with enterprise voice and data products that offer mobility, flexibility and reliability. From IT support and network infrastructure to IP business communications systems our commitment to service ensures your company is in good hands.
News
Call Center Software | A Call Center with a Twist
June 30th 2010
An interesting story popped up on the latest issue of Forbes. It’s about Televerde, a telemarketing firm based in Perryville, Arizona, that sells high-end hardware and software packages. What makes Televerde unique is its call center. Televerde staffs its call centers with 250 female prisoners from the nearby Arizona State Prison Complex.
Televerde pays employees the federal minimum wage of $7.25 an hour, of which…
VoIP Systems – The Benefit for Small Businesses
June 28th 2010
Small businesses need to take advantage of new technologies wherever they’re available, particularly where communication is concerned. As such, VoIP systems have gained a lot of popularity in recent years due to their numerous significant advantages when compared to traditional systems.
VoIP phone systems can handle greater traffic than traditional phone systems, and with added flexibility. The added flexibility can be particularly beneficial when new…
Digital Phone System | New Android VoIP App Could Save Your Business Money
June 25th 2010
This week Rebtel, a Swedish mobile VoIP provider, has announced a new VoIP software application for the Android OS mobile smartphone that could save your business money.
According to Rebtel, “Rebtel works using any phone, landline, feature phone, or cellphone, for just the cheap price of local call, or now free with the Rebtel Android app.” The Android OS phone is a leading competitor to…
Business Phone System Greetings
June 22nd 2010
The greeting your Inter-Tel business phone system plays is often the first thing a customer hears when they call in. We want our greetings to sound great, don’t we? System greetings often need to change for a variety of reasons. Whether it’s a holiday or you just want to change it up, here are the instructions to change the greeting.
- Go to any phone
How Your Small Business Can Benefit from VoIP Phone Solutions
June 18th 2010
Voice over Internet Protocol, VoIP, is a premier mode of online communication. It connects a wide array of users across vast networks. From client interaction to sales, it’s also a cost-effective solution to overpriced calling plans. Due to its high bandwidth, many companies are switching over to broad-based technologies.
Internet phones utilize high-end transmission protocols. These enable voice communications over IP networks. The result is…
Why We Partner with Mitel Phone
June 17th 2010
At Mills Communications, we’re honored to provide Mitel phones, services, and communications platforms. Mitel has been a leading global brand in telephony in this millennium. Its merger with rival Inter-Tel in 2007 solidified its standing as a premium provider in the market.
We chose Mitel because of its aggressive lead in developing VoIP-based communications platforms. VoIP is an emerging technology that stands, we think, as…
VoIP Systems and Security
June 10th 2010
Just how safe is a VoIP system? A reasonable question from any business owner considering moving to a VoIP-based communications platform. Because VoIP is Internet-based, it faces the same security issues as any Internet-accessible application. Just like your computer, a VoIP system can be vulnerable to hackers, computer worms, and Denial of Service attacks.
The industry takes the security issue very seriously—their credibility relies on…
VoIP Systems | iPhone Users to Start Paying for Skype
June 9th 2010
In a surprising reversal, popular VoIP phone service provider Skype has announced that they will start charging iPhone users to use their service over AT&T’s 3G network. This comes just a year after Skype had said their service would always be free between Skype subscribers logged into their accounts. (Interestingly, Skype will remain free of charge to users on the Verizon network.) Apparently “always” isn’t…
SpectraLink Phones for Your Business Phone System
June 7th 2010
Several of our customers use SpectraLink phones as part of their business phone system. SpectraLink phones are wireless handsets designed for your various business needs. They are appreciated for their compact size and their ability to act as a digital phone off of your business phone system.
There are different SpectraLink phones for various needs. The SpectraLink i640 is designed specifically for commercial applications. Some of…
Choosing the Right Business Phone System for Your Business, Part 2
June 4th 2010
In the last entry we offered six questions you need to answer before you purchase a business phone system. Most assuredly there are more, but these six basics are a good start.
1. How many stations do you need?
The number of stations helps to determine which system is most economical for your business. For example: If you’re looking at over 50 employees you…