How are you connected?
MILLS Communications helps businesses stay connected with enterprise voice and data products that offer mobility, flexibility and reliability. From IT support and network infrastructure to IP business communications systems our commitment to service ensures your company is in good hands.
Mitel Call Center Software
Mitel® Customer Interaction Solutions help businesses meet and exceed the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large, virtual contact center with multiple sites, or are simply looking for a more efficient way of sharing calls amongst a team, Mitel has the solutions you need to manage and grow your business. The Mitel Customer Interaction Solutions portfolio consists of:
Mitel Contact Center Business Edition Contact Center Suite gives your agents and staff powerful tools for handling and routing calls, e-mails, faxes and text messages from a standard PC, while providing your managers better insight into traffic and operations.
Mitel Call Accounting Mitel Call Accounting enables you to monitor and control telecommunications costs so that you can manage your telephony expenses and activity effectively.
Mitel Contact Center Enterprise Edition Mitel® Contact Center Enterprise Edition is ideal for sophisticated contact centers of all sizes; it meets the advanced requirements of small, single-site contact centers, and seamlessly scales to address the needs of distributed, multi-site, virtual contact centers.
Mitel Customer Service Manager Mitel® Customer Service Manager is an entry level contact center solution, available exclusively on the Mitel Applications Suite, a communications solution for small and medium-sized businesses.