How are you connected?
MILLS Communications helps businesses stay connected with enterprise voice and data products that offer mobility, flexibility and reliability. From IT support and network infrastructure to IP business communications systems our commitment to service ensures your company is in good hands.
Mitel Contact Center Enterprise Edition
Mitel® Contact Center Enterprise Edition is ideal for sophisticated contact centers of all sizes; it meets the advanced requirements of small, single-site 
contact centers, and seamlessly scales to address the needs of distributed, multi-site, virtual contact centers. Designed to ensure business continuity, it is a robust solution that delivers resiliency and high availability. It delivers:
- Extensive custom reporting
- Sophisticated routing and highly customized interactive voice response (IVR)
- Customized integrations for customer relationship management (CRM) and workforce management (WFM)
- Resiliency and high availability
- Support for distributed, multi-site, virtual deployments
Contact Center Enterprise Edition combines robust communications platforms (Mitel 3300 IP Communications Platform), automatic call distribution (ACD) software that resides on the communications platform, and a modular suite of feature-rich, web-based applications that reside on the enterprise server.